Privacy Notice

At Aenso UK Ltd (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.aenso.co.uk or interact with us.

Who We Are

Aenso UK Ltd
Registered Address:
8C Boundary Rd, Buckingham Road Industrial Estate,
Brackley, NN13 7ES

Company Registration Number: 15895325
Email: sales@aenso.co.uk

What Information We Collect

We may collect and process the following types of personal data:

Personal Information You Provide:
- Name, email address, phone number, and address.
- Payment details when you make a purchase.
- Information submitted via contact forms or account creation.
Automatically Collected Information:
- IP address, browser type, and operating system.
- Details of your visits to our website, including traffic data, location data, and communication data.
- Cookies and other tracking technologies (see our Cookies Policy).
Third-Party Data:
- Information from service providers such as Google Analytics, YouTube, Stripe for WooCommerce, Base CRM, and others.

How We Use Your Information

We use your information to:

Provide and improve our products and services.
Process transactions and manage orders.
Respond to your inquiries and provide customer support.
Personalise your experience on our website.
Send marketing communications, where permitted by law.
Analyse website usage to improve performance and functionality.

How We Share Your Information

We do not sell your personal data. However, we may share your information with:

Service Providers:
- Google Analytics for website analytics.
- Stripe for WooCommerce for payment processing.
- Base CRM for customer relationship management.
Third-Party Platforms:
- YouTube for video content.
- Other third parties where necessary to fulfill your orders or provide services.
Legal Obligations:
- If required by law or to protect our legal rights.

Your Rights

You have the following rights regarding your personal data:

Access and Correction: You can request a copy of your data or correct inaccurate information.
Deletion: You can request the deletion of your data, subject to legal obligations.
Restriction: You can request to limit the processing of your data.
Objection: You can object to the processing of your data for marketing purposes.
Data Portability: You can request a copy of your data in a commonly used format.

To exercise these rights, please contact us at sales@aenso.co.uk.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

Data Security

We take appropriate measures to protect your data against unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check this page regularly to stay informed.